FAQs
TICKETS
Tickets are available online and through the box office at 603-536-2551 ext 10.
Tickets and convenience fees are non-refundable.
REFUNDS, CANCELLATIONS, RESCHEDULES
All ticket sales are final. No refunds, credits, or exchanges unless a show is cancelled. In the event that a show is canceled we will refund the full ticket price. If a show is rescheduled your tickets will be valid on the rescheduled date there will not be a refund.
INCLEMENT WEATHER
If the artist can get here for the show, then the show will go on regardless of weather. We are hardy New Englanders! If the artist is unable to perform, we will notify ticket holders of the cancellation by email as soon as possible, please make sure that the email address that you give us is valid and actively used. Tickets will be valid for the reschedule date. If the artist does not book a reschedule date we will refund the value of the ticket.
SEATING
There are multiple models for seating, depending on the show.
We have 13 rows of theater-style seating in front of the stage. Behind those are four risers with table seating, and our balcony boasts some of the best seats in the house. Our tables are all “shared seating”, so if you purchase two seats at a four seat dinner table, you will likely be meeting new friends.
DANCING
**Due to state and national fire codes we do not allow dancing in the aisles or in front of the stage.**
We do not have a formal dance floor, many times people will dance at their seats.
EXPANDED CONCESSIONS AVAILABLE
Food options are available at ANY seat at The Flying Monkey. Whether you sit at a table seat or theatre seat and want something to eat, stop by our concessions stand to get your fill.
Openers: Chili, Soup of the Day, Monkey Wings (Buffalo, BBQ or Sweet Chili), and Soft Pretzels
Main Act: Mediterranean Vegetable Platter, Sandwiches and Mac ‘n’ Cheese with a variety of add ons.
Encore: Common Man-Made Chocolate Chip Cookies and Brownies
From The Bar: Beer, Wine and Craft Cocktails
OPERATING HOURS
Operating hours are 12:00 PM until 5:00 PM, Monday through Friday.
*Please note that the box office may vary on show days and be closed on certain holidays. Tickets can always be purchased on line at www.flyingmonkeynh.com.
BEER, WINE & CRAFT COCKTAILS
The Flying Monkey serves fine wines, featured craft cocktails and premium beers with proper ID. We ask that our patrons drink responsibly and appropriately for a performance atmosphere. Beverages can be purchased in our concession and taken into the theatre.
FOOD POLICY
As we offer food and beverages at our concession stand, and we offer food and beverage service at our table seats, there is no outside food or beverage allowed. Please contact us with any specific dietary or allergy concerns; we will make every effort to accommodate your individual needs.
TICKET PURCHASING
We offer many different ways to purchase tickets. Just pick which way is most convenient for you!
Box Office – Call a friendly voice in our box office, open Tuesday – Friday from 12PM – 5PM, we look forward to assisting you! We are also open on Sundays when we have a performance.
Purchase Online – Tickets can be purchased on our website by clicking on the “BUY TICKETS” icon on our Live Events page, as well as the Purchase Tickets link at the top of every page.
Stop By & Say Hi – Stop by our box office at 39 S. Main St. in downtown Plymouth to purchase by cash, check, or credit card. Hours are 12:00 PM to 5:00 PM on Monday, Tuesday, Wednesday, Thursday & Friday. Box Office is open until late on show nights and open Sunday when we have a performance.
Common Man gift cards are always accepted for tickets at the box office.
Movie Tickets – Movie tickets can be purchased in advance online, or at the box office on the day of the show.
ADA ACCESSIBLE
Absolutely! We have some great ADA seating that you can purchase through our Box Office. Please call the box (603-536-2551) to reserve an ADA seat or if you have any special needs.
PARKING
There is plenty of metered street parking in downtown Plymouth.
APPLYING FOR JOBS
For job inquiries please email fmgm@thecman.com. There are a limited number of full time positions, and additional part time positions available at any given time. A great environment to supplement your existing income!
FLYING MONKEY POLICIES
No backpacks or large bags are allowed in the theatre and all bags entering are subject to search.
Patrons without shoes or shirts are not permitted to enter.
All tickets issued are subject to the terms and conditions of The Flying Monkey.
No one will be allowed admission without a valid ticket.
Management reserves the right to refuse admission and refund ticket price at its sole and absolute discretion.
Management reserves the right to eject a ticket holder for behavior likely to cause damage, injury, nuisance or annoyance, or for failure to comply with the reasonable requests of the management.
Tickets are non-refundable, and non exchangeable.
The use of video recording devices and flash photography is prohibited. Cameras are not permitted unless otherwise stated. Professional cameras with interchangeable lenses will be subject to artist approval. When an artist requests a ‘no camera’ policy, it will be enforced by our staff, up to, and including, removal from the show.
Management does not accept responsibility for loss or damage of personal property brought into the venue or vehicles parked in public or private parking areas.
Electronic Devices: As a courtesy to the performers and other patrons, please turn off all audible electronic alerts during performances.